The right tenant is most of the job.

Fast is good. Right is better.

An empty month costs you one month of rent. The wrong tenant can cost you a year of it, plus repairs and a Board hearing. So we move quickly on marketing and showings — and slowly, carefully, on the decision.

How we screen

Every adult applicant is assessed the same way, with written consent: a full credit report, verification of income and employment, references from current and previous landlords, and identity checks. We look at the whole picture — rental history, credit and income together — rather than a single number.

Screening in Ontario has rules. The Human Rights Code prohibits refusing a tenant on grounds such as race, family status, disability, age, or receipt of public assistance, and income information may only be used alongside credit and rental history. We follow those rules carefully, which also protects you.

From “approved” to keys

1. Offer and approval — you see a summary of the shortlisted applicant before anything is signed.
2. Lease — the Ontario Standard Lease, plus clear additional terms (utilities, parking, snow, tenant insurance).
3. Deposits — first month and last month's rent deposit collected before key release.
4. Move-in — utilities transferred, keys handed over, and a photo-documented condition report signed by both sides.